Privacy Policy

Last Updated: 14 May 2026

1. About This Policy

NeonOperator ("we", "us", "our") operates the website neonoperator.pro (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or interact with our services.

We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Site, you agree to the practices described in this policy.

Our registered business address is: Level 12, 1 Market Street, Sydney NSW 2000, Australia.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (name, email address, preferences)
• Submit a contact form (name, email address, message content)
• Submit a game for review consideration
• Communicate with us via email or other channels

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search engine
• Device type (desktop, mobile, tablet)

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

2.3 Information from Third Parties

We may receive information about you from third-party analytics providers (such as Google Analytics) that help us understand how visitors use our Site.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and editorial content you have subscribed to
• To respond to your enquiries and contact form submissions
• To improve and optimise our website content and user experience
• To analyse traffic patterns and understand our audience
• To comply with legal obligations
• To detect and prevent fraudulent or abusive activity

We will only use your personal information for the purposes for which it was collected, or for closely related purposes that you would reasonably expect.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:

• Service providers: Third-party companies that assist us in operating our website and delivering our services (e.g., email service providers, analytics platforms). These providers are contractually bound to protect your data.
• Legal authorities: Where required by law, court order, or government regulation.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia and/or other countries with adequate data protection laws. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe.

6. Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information (subject to legal obligations).
• Opt-out: Unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly.
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Site. For full details about the types of cookies we use and how to manage your preferences, please read our Cookie Policy.

8. Third-Party Links

Our Site may contain links to third-party websites, including game developer sites, esports organisations, and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Mail: Privacy Officer, NeonOperator, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

We aim to respond to all privacy enquiries within 30 days.